Phone System Call Flow

This are the steps which a incoming call is going through. All these can be easily customised from the hosted phone system online dashboard.

 
 

1
Keep your existing number, or get a new one from us.

1

 

2
Professionally recorded greeting messages.
2

 

3
Manually switch or schedule the opening hours.
3

 

4
Route the call to the appropriate department (Voice Menu).
4

 

5
Choose one of many types of actions: join call queue, ring one or more phones, send to voice mail, or divert to a mobile.
5

 

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