Phone System Call Flow
This are the steps which a incoming call is going through. All these can be easily customised from the hosted phone system online dashboard.
Keep your existing number, or get a new one from us.
Professionally recorded greeting messages.
Manually switch or schedule the opening hours.
Route the call to the appropriate department (Voice Menu).
Choose one of many types of actions: join call queue, ring one or more phones, send to voice mail, or divert to a mobile.